Checking Online Reviews
Online reviews and testimonials are a great way to start your search for a roofing company. A reliable company will usually have a good number of positive reviews and a few negative ones—no one is perfect. In fact, a flawless review profile can sometimes be a warning sign. While most review sites are trustworthy, occasional loopholes exist.
Look for companies with consistent, honest feedback that highlights quality work and professional service. This will help you find a roofing company you can count on.
Get More Than One Quote
We recommend getting at least three estimates from reputable roofing companies. This allows you to compare value along with cost, helping you make an informed decision for your roofing project.
Avoid Choosing the Lowest Bid
Selecting a contractor based on the lowest price rarely provides the best value. Established roofing companies face similar costs for quality materials, labor, and operating expenses. Significant differences in bid prices usually stem from one or more of the following:
• Errors in Measurement or Scope Evaluation: Misjudging the amount of work or materials needed can result in an inaccurate bid.
• Differences in Materials or Methods: Some bids might use lower-quality materials or shortcut installation methods to reduce costs.
• Unsustainable Pricing: Contractors who undercharge may struggle to stay in business, leaving customers without support if issues arise later.
It’s a good idea to let contractors explain their proposals in detail. This approach helps clarify differences between bids, enabling you to make an informed choice based on quality and value rather than price alone.
Consult the Better Business Bureau (BBB)
Before selecting a roofing contractor, it’s wise to consult the Better Business Bureau (BBB) to assess their reputation. The BBB provides detailed business profiles, including customer reviews, complaint histories, and resolution outcomes. This information can offer valuable insights into a company’s reliability and customer service practices.
Reviewing such profiles helps you make informed decisions by understanding how a company addresses customer concerns and maintains its service standards.
Work Schedule
Request a clear work schedule from your contractor, including the start date, estimated completion date, and specific steps they will take to protect your property during demolition and reconstruction. Understanding the timeline and protective measures ensures your project runs smoothly and keeps your property safe from potential damage throughout the process.
WSIB and Liability Insurance
It’s essential to confirm that your contractor has up-to-date liability insurance and an active Workers’ Compensation account. This protects you in case of a workplace accident. Request a copy of their insurance certificate for verification, and remember, as a homeowner, you have the right to pull a WSIB Clearance on the company to ensure their compliance and coverage are current. This step adds a layer of security for your peace of mind.
Safety
Contractors are required to follow the Occupational Health and Safety Act Code and Regulations on every job. This includes developing and maintaining a comprehensive health and safety manual for all employees, whether subcontractors or in-house crew members. As a homeowner, you can ask to review this manual to ensure that safety protocols are clearly outlined and
practiced on-site. This proactive step helps protect everyone involved in the project.
Get Professional Advice
Making informed decisions about roofing doesn’t have to be overwhelming. While researching helps, it’s easy to get lost in the details. That’s why talking to a professional can make all the difference.
At Courtney Roofing Inc., we don’t have salespeople—we have roofing educators. Our team is here to give you honest, relevant information to guide you in the right direction. Give us a call to discuss your project and ask any questions you have. We’re here to help you make the best decision for your home with confidence.
Wrapping Up
After gathering all your information, reviewing contractor details, and doing your research, take a day or two to let it all sink in. Use this time to note any new questions that may have come up since the estimate visit.
Remember, we’re just a phone call away. Don’t hesitate to reach out—our team is here to help with any final questions or clarifications. We’re happy to assist in any way we can!